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New Job? -
When starting a new job there is always a lot to learn to get up to speed. To help, we have launched a ‘New In Post’ suite of reports that will give you an instant insight into audiences at your new organisation.
At only £465*, it’s an affordable way to hit the ground running and impress your new boss!
*Organisations with a DDX account, to open a new account add £150.
Audit: CRM Summary

Audit:Frequency
Audit: Sales Summary
Audit: Patron Spend
Click Image to View Sample
Click Image to View Sample
Click Image to View Sample
Click Image to View Sample
This report runs on your whole database, identifying customers by the number of times they have attended. It will highlight issues such as:
Are we failing to retain first time audiences?
Do we have a high proportion of regular customers?
The report also show the average time between bookings for those who have attended more than once. Based on the ADUK guidelines, you can get a snapshot of the number of active and lapsed attenders on your database.
You can specify the start and end date and events within those dates to run this report.
The report shows a breakdown of total bookers, tickets & revenue by the number of times customers have attended, giving you a sense of how loyal your customers are and their value.
You can specify the start and end date, location & events to run this report.
It will identify the % of your bookers who spend within a price group -
Great for understanding who your most valuable customers are which is useful for marketing and fundraising departments.
This is a snapshot of your entire database giving you year-
Quick and easy way to view trends in overall ticket revenue and audience figures.
Is your revenue increasing?
Are your customer numbers going up or down?
Have you programmed more or fewer performances than previous years?